FAQ | Drcarolyngreene

Insurance Information

I am an out-of-network provider with insurance. Many insurance plans offer out-of-network coverage, so you may get partially reimbursed. I suggest calling your insurance plan (the number on the back of your insurance card) to clarify your benefits prior to our first meeting.

Rates

My fee is $275 per therapy hour. I work out-of-network with insurance and can provide you with documentation to submit for reimbursement from your plan.

Payment

Via credit card processor

Cancellation policy

I maintain a 48 hour cancellation policy or I will have to charge a cancellation fee.

Questions to ask your insurance provider before our initial session

Do I have out-of-network benefits?

What is the amount of my deductible, and do my out-of-network services apply to it?

What is my out-of-pocket limit (i.e., the maximum amount you can pay for out-of-network services)?

No Surprise Act

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

• Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059